The best way to train techs in customer service
How can owners and managers train their employees so that they morph into “Cheerleader making machines”? Jeff Cutshall shares one solution…
Jeff Cutshall
Building Encapsulation Routes- Part 2 (Production)
It’s time to “make production”! Part 2 of this series on Encapsulation Route cleaning gives you step-by-step procedures plus logistics insights to make your encapsulation routes run on autopilot.
Building Encapsulation Routes- Part 1 (Marketing)
Commercial maintenance contracts with encapsulation speed and efficiency equals a very profitable venture. Consider diversifying into this market or even making it your main gig.
How to get paid BEFORE your client “disappears”
Making the Cheerleader is your prime objective but if you don’t get paid it doesn’t feel quite so good!
How should I write up an encapsulation proposal?
Should a professional carpet cleaner include details of encapsulation, extraction frequency, etc. in the job estimate?
The advantages of an “on-site” VAST seminar
SFS graduates are eager to turn their companies into fine-tuned Cheerleader making machines! BUT how can you get the average tech to “buy in” to your new vision? Jeff Cutshall has the answer …
How commercial “encapsulation” cleaning transformed my company!
VAST instructor, Jeff Cutshall, not only will dramatically improve your technician’s attitudes and actions in the customer’s home- he also runs his own commercial carpet cleaning business. Jeff shares how his company has cleaned up big time with “encapsulation” and just why you should get on board …
Never doubt the power of a Negative Cheerleader in your carpet cleaning business!
Repeat customers that advocate your carpet cleaning services to others are your BEST marketing tool. On the other hand if you mess up …
4 Reasons to Get Serious About Cleaning Commercial Carpet
Commercial Cleaning still requires you to address unique Emotional Dynamics. However Value Added Service is still just as important. Jeff Cutshall offers you his help to make a living in the Commercial Carpet Cleaning market.
Avoiding cleaning business burn out …
Soooo … Feeling a bit tired, discouraged, beat-up-on-by-life, etc? You’re not alone. Jon-don’s VAST Coordinator, Jeff Cutshall, has a few burn-out cures …
Are you burning out cleaning???
Jon-Don’s “Value Added Service for Technicians” seminar coordinator, Jeff Cutshall, shares a semi-humorous take on signs of impending burnout. Over the years Jeff has culled these symptoms from his students and your employees …
Jeff Cutshall finds inspiration for VAS in the sky
Similarities between airline travel and carpet cleaning?? You better believe it!
Fuel costs considerations
There is no way to beat the system… But we can adjust our habits to lessen the damage.