Talk about a love-hate relationship! We all LOVE the big money of an “after hours” emergency water loss. (And aren’t they all “after hours” and usually at the most personally inconvenient time?) But an after hours call can sure play havoc with your personal life! A Nebraska carpet cleaner dumps on Steve and Steve dumps it right back!
Disaster restoration can be very adversarial. Yet it also offer the biggest potential profits out there. Use progress photos to improve communication.
Steve hands out four key principles for making more money in water damage restoration. Check out the Four “C’s” here.