One great ‘sweet spot’ for commercial work!
Can this California cleaner find the ideal mix of commercial and residential work for her techs? Efficiency is key!
employees
Challenge your new ‘Very Best People’ techs immediately!
Get your techs out in the field right away with two weeks training. Here’s how to implement it in your company …
How to develop ‘loyal’ employees…
No quality person will build their career ONLY on high wages. And yes – you do need and want great employees.
Do you look forward to your day?
Far too often we just sort of let circumstances and chance determine our life. As a new calendar year approaches Steve offers some points to ponder…
The life you save may be your own! (Or your customer’s life!)
Any death is a tragedy. But when people are killed from blowing off basic safety rules it is just so maddeningly senseless. Avoid this dangerous gas …
How do I set up a compensation plan?
It’s a classic question with a twist. Steve shares his favorite compensation factors to take into account regardless of how complex the situation.
Are you STILL ‘hiding out’ on the truck?
How can you define your ‘highest and best use’ in business, and thus guarantee your family’s future financial security?
How to ‘gently fire’ an employee
None of us enjoy adversarial situations and few conversations can be uglier than terminating an employee!
STOP procrastinating on firing a bad employee! Part 2
The TOP TWO REASONS to get loser people out of your business (and life) NOW!
STOP procrastinating on firing a bad employee! Part 1
Stop putting off important firings, vainly hoping the person will ‘improve’ (not gonna happen!) or at least quit on their own!
Keep your trucks clean and organized
Boost efficiency with clean and organized trucks/ techs. Here Steve offers 5 tips to make a difference right now!
A desperate carpet cleaners cry for help!
If a business owner is to reinvent his or her business sacrifices may be needed. What sacrifices does this Spokane cleaner need to make?
Help your workers to stop ‘limping’!
Are you tired of always having to rush into the fray every time your employees face an issue? Remember, “make it easier to do it right”!
Empower your employees to follow PPE procedures
When a worker “owns” their personally assigned PPE they will be much more likely to care for it and follow PPE procedures.
Adding an ‘Employee Efficiency Bonus’
Steve explains how “sharing the pain” (AND the profits) can hold your employees “accountable” while also helping them strive for perfection.