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recognition

The best (and cheapest) employee motivation? Recognition!

by Steve Toburen

Three steps to keep your field technicians motivated in the endless pursuit of making the cheerleader. Hint- a fun combination of cash and public acknowledgement.

Categories quickTIPS Tags carpet cleaning technician, cheerleader, employee contests, employees, motivating carpet cleaning technicians, recognition Leave a comment

Giving more “R&R” to your employees

by Steve Toburen

The more “public” your R&R the more impact it has with an employee. Here is an easy way for clients and coworkers to publicly R&R your employees’ efforts.

Categories quickTIPS Tags cleaning website, employee profile, employees, moment of truth, motivation, press release, recognition, recognition bonus, social media for cleaning and restoration websites Leave a comment

Gently ‘encourage’ marginal employees to move on!

by Steve Toburen

Nothing is more important to your financial future (and personal happiness) than finding stellar employees that “buy in” to your business vision.

Categories quickTIPS Tags carpet cleaning technician, carpet cleaning training, employee retention, employees, hiring, legal issues, recognition, training Leave a comment

Build morale with “Date Night” certificates!

by Steve Toburen

All of us work better with goals AND rewards. So what perks (other than money) can you offer your employees to recognize/reward them?

Categories quickTIPS, SFS Instructor’s Blog Tags carpet cleaning technician, employee contests, employees, goals, motivating carpet cleaning technicians, motivation, recognition, weekly staff meetings Leave a comment

How to increase your employee’s self esteem

by Steve Toburen
self esteem

Few people are (initially) excited and proud to be hired as a cleaning and/or restoration technician.

Categories quickTIPS Tags emotions, employee retention, motivating carpet cleaning technicians, motivation, recognition Leave a comment

Why (and how) to reward your staff with Employee Recognition

by Steve Toburen
employee recognition

Employees are a must for a full size business. How to keep them motivated? Employee recognition is more than just extra pay …

Categories quickTIPS Tags carpet cleaning technician, employee retention, employees, gratitude, motivation, recognition, recognition bonus Leave a comment

‘Gently nudge’ clients to review their TECH!

by Steve Toburen
we value your feedback

How often have you done an incredible job, your delighted client gushingly promises to post an ecstatic 5 star Google review about you and… crickets?

Categories quickTIPS Tags carpet cleaning marketing, marketing, motivating carpet cleaning technicians, online reviews, Quality Check calls, recognition Leave a comment

Focus on ‘Positive Accountability’ with your employees

by Steve Toburen
positive accountability

Positive Accountability implies recognizing and celebrating the positive achievements your technicians make. Steve gives three examples.

Categories quickTIPS Tags accountability, customer comment quality assurance form, motivating carpet cleaning technicians, motivation, Quality Check calls, recognition, referrals Leave a comment

How to develop ‘loyal’ employees…

by Steve Toburen

No quality person will build their career ONLY on high wages. And yes – you do need and want great employees.

Categories quickTIPS Tags carpet cleaning technician, employee development, employee retention, employees, gratitude, leadership, payroll, recognition Leave a comment

The how (and why) of ‘Shared Company Goals’

by Steve Toburen
shared goals

We ALL do better when we work toward achieving shared goals. So I suggest you…

Categories quickTIPS Tags employee contests, employee development, goals, recognition, shared vision, Spot and Spill warranty Leave a comment

‘Publicly Praising’ your workers is also GREAT marketing!

by Steve Toburen

Steve explains how to leverage your employee rewards for excellent marketing opportunities.

Categories quickTIPS Tags employee profile, employees, hiring, motivating carpet cleaning technicians, motivation, recognition Leave a comment

Why (and how) you should use an employee profile

by Steve Toburen
employee profile

Use an Employee Profile to introduce your workers to the customer in advance. Include the following to start building a relationship …

Categories quickTIPS Tags email marketing, employee profile, first impression, recognition Leave a comment

Motivate employees with more than “just a pay check”

by Steve Toburen
motivate employees

Employees apply for a job because they need a paycheck. Motivate employees to stay and prosper for these reasons.

Categories quickTIPS Tags carpet cleaning technician, gratitude, motivating carpet cleaning technicians, motivation, recognition, salary Leave a comment

How can I hire a salesperson for commercial accounts?

by Steve Toburen

Should a business hire a salesperson or do it themselves? Steve Toburen gives a complete answer to this question to a surprisingly complex question.

Categories Steve's "Bleeding Hearts" Advice Column Tags accountability, commercial cleaning business resource, dedicated sales morning, improve carpet cleaning sales, increase sales, owner/operator, part-time employee, recognition Leave a comment

How to give “public recognition”

by Steve Toburen

Improve your worker’s sense of self worth and you will create long term employees who love their job.

Categories quickTIPS Tags carpet cleaning technician, company morale, employee retention, employees, ID badge, motivation, newsletter program, online reviews, press release, recognition, signage, uniforms Leave a comment
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