Evaluation and performance tracking systems require well thought-out and careful thought. ESPECIALLY with employee motivation/performance systems it is very important to avoid the “ready-fire-aim” syndrome! Here’s some ideas …
Your employees (present or future) will always be your most valuable asset. Chuck shares some thoughts on developing “engaged” employees.
Jon-Don co-founder Nick Paolella was honored at the 2012 Connections with a special Lifetime Achievement Award. Nick is legendary for his quick wit and ageless energy, but the man has hidden depths…
Chuck Violand is sure you know HOW to perform the work you offer. The real question is, how can you communicate your expertise to your customers? Check out these recommendations.
Let’s be honest here. Few people brag about being a carpet cleaning tech! So Steve says you must motivate your employees with “Public Recognition”. (And get some free marketing for your company at the same time!)
You are a kind, generous person that delights in doing extra things for your clients AND at no charge. So why not get the credit for doing so and in the process create Cheerleader Customers? Steve shares a tip…
People hire on with you for you for a pay check. (Duh!) BUT they stay long term because they “buy in” emotionally to the family atmosphere and shared vision you have created. Read on for how to do it …
Three steps to keep your field technicians motivated in the endless pursuit of making the cheerleader. Hint- a fun combination of cash and public acknowledgement.
Delegation is essential whether you are a small owner-operator or run a multi-truck operation. Learn the “why and how” in part two of a series I call: Delegating or Shirking? You make the call!