Surviving service vehicle winter driving
Your toughest winter problem? Driving on snow packed and icy roads! So pay attention to these safe winter driving for service vehicles reminders.
motivating carpet cleaning technicians
Empower your employees to follow PPE procedures
When a worker “owns” their personally assigned PPE they will be much more likely to care for it and follow PPE procedures.
Adding an ‘Employee Efficiency Bonus’
Steve explains how “sharing the pain” (AND the profits) can hold your employees “accountable” while also helping them strive for perfection.
How to increase your employee’s self esteem
Few people are (initially) excited and proud to be hired as a cleaning and/or restoration technician.
‘Publicly Praising’ your workers is also GREAT marketing!
Steve explains how to leverage your employee rewards for excellent marketing opportunities.
How to make cash rewards ‘talk’ even louder!
Money talks! But be sure to get maximum benefit from your cash rewards while motivating your employees on to greater achievements.
How to keep control of your Technicians tools
This Personal Tool and Equipment (PTE) List gives each on-location tech their very own tool box and makes them accountable.
Focus on positive accountability with your employees
Positive Accountability implies recognizing and celebrating the positive achievements your technicians make. Steve gives three examples.
Motivate employees with more than “just a pay check”
Employees apply for a job because they need a paycheck. Motivate employees to stay and prosper for these reasons.
Encourage your employees to “earn more”!
Create ways for your employees to earn more while increasing revenue for the company as well. A win-win for everyone!
How can I reward productive employees?
Careful, calculated compensation plans can reward productive employees. Steve offers practical considerations for residential cleaners before diving in.
Sell more ASO’s by “fading away”…
Your client is on the verge of giving you a firm “NO”. Steve’s suggestion … postpone that final decision until later.
The Simple “1-2 Cheerleader Punch”!
How can you make it simple for your techs to influence how the customer FEELS about them? Here’s one simple, powerful tip.
Cash talks with your employees!
We all want excited, motivated employees that are “invested” in the future of our business. The single best, cheapest and most effective motivational technique? Public Recognition! BUT money talks too!
Stop sending broken/unsafe equipment back out on the job!
Equipment breaks down. Its part of production and nature of our industry. It’s OK. But continously sending damaged equipment back into the field is NOT ok. Here’s how to break the cycle…