Skip to content
  • My Account
  • Contact Us
    • Request your seat at SFS
      • Attend SFS: Business Transformation for FREE
    • Subscribe to our weekly QuickTIPS
    • Request Steve’s advice
    • Join us in Industry Forums online
  • SFS Training Options
    • About SFS: “Winning over your caller!” Online Course
    • About SFS: Hands-On Operations Seminar
    • About SFS: “Business Transformation” Program
    • About SFS: Business Planning Seminar
    • About VAST Training
  • About Us
    • SFS: “Business Transformation” Curriculum – Day by Day
      • SFS Seminar Curriculum: Day 1 – Monday
      • SFS Seminar Curriculum: Day 2 – Tuesday
      • SFS Seminar Curriculum: Day 3 – Wednesday
      • SFS Seminar Curriculum: Day 4 – Thursday
      • SFS Seminar Curriculum: Day 5 – Friday
    • The Strategies for Success Team
      • Nick Paolella
      • Angela Buege
      • Steve Toburen
      • Bill Yeadon
      • Chuck Violand
    • Why Consider SFS?
    • What Others Say
    • SFS History
    • FAQ’s about SFS
  • SFS Members Only
    • Blue Door Access
    • Operations Manual
  • Jon-Don

Search

Strategies for Success – (SFS)
  • Equipment
  • Training
  • Technical
  • Hiring
  • Telephone
  • Sales
  • Diversify
  • Office
  • Finances
  • Downloads
    • Special Reports
    • QuickFIXs
  • More

motivation

Benefiting from ‘Positive Peer Pressure’

by Steve Toburen

Loyal employees stay with you long-term based mostly on emotional factors.

Categories quickTIPS Tags cleaning pricing profit, employee retention, motivation, payroll, recognition bonus Leave a comment

Adding an ‘Employee Efficiency Bonus’

by Steve Toburen

Steve explains how “sharing the pain” (AND the profits) can hold your employees “accountable” while also helping them strive for perfection.

Categories quickTIPS Tags accountability, carpet cleaning technician, customer cheerleader, efficiency, employees, goals, legal issues, motivating carpet cleaning technicians, motivation, recognition bonus, salary, Spot and Spill warranty, upselling 3 Comments

Focus on ‘Positive Accountability’ with your employees

by Steve Toburen
positive accountability

Positive Accountability implies recognizing and celebrating the positive achievements your technicians make. Steve gives three examples.

Categories quickTIPS Tags accountability, customer comment quality assurance form, motivating carpet cleaning technicians, motivation, Quality Check calls, recognition, referrals Leave a comment

Encourage teamwork with ‘a day on the truck’

by Steve Toburen
teamwork between field and office

Boost teamwork between office staff and your front line cleaning technicians. Bring peace to your residential cleaning or restoration company by switching jobs for the day …

Categories quickTIPS Tags carpet cleaning technician, communication, hiring managers, management, motivating carpet cleaning technicians, motivation, office, office staff Leave a comment

PAYOFF:  The Hidden Logic That Shapes Our Motivations

by sfs

This book tackles the ever elusive subject of our motivation.  What motivates people?  How can an owner motivate his technicians to greater things?

Categories Big Billy's Books & Blogs Tags carpet cleaning technician, Dan Ariely, emotions, employee development, employee retention, motivation Leave a comment

How to increase your employee’s self esteem

by Steve Toburen
self esteem

Few people are (initially) excited and proud to be hired as a cleaning and/or restoration technician.

Categories quickTIPS Tags emotions, employee retention, motivating carpet cleaning technicians, motivation, recognition Leave a comment

‘Publicly Praising’ your workers is also GREAT marketing!

by Steve Toburen

Steve explains how to leverage your employee rewards for excellent marketing opportunities.

Categories quickTIPS Tags employee profile, employees, hiring, motivating carpet cleaning technicians, motivation, recognition Leave a comment

Why (and how) to reward your staff with employee recognition

by Steve Toburen
employee recognition

Employees are a must for a full size business. How to keep them motivated? Employee recognition is more than just extra pay …

Categories quickTIPS Tags carpet cleaning technician, employee retention, employees, gratitude, motivation, recognition, recognition bonus Leave a comment

How to overcome commercial inertia …

by Steve Toburen
commercial inertia

Let’s focus on commercial inertia with property and facility managers! (And insurance adjusters too.)

Categories quickTIPS Tags commercial, dedicated sales morning, motivation, selling commercial cleaning Leave a comment

Motivate employees with more than “just a pay check”

by Steve Toburen
motivate employees

Employees apply for a job because they need a paycheck. Motivate employees to stay and prosper for these reasons.

Categories quickTIPS Tags carpet cleaning technician, gratitude, motivating carpet cleaning technicians, motivation, recognition, salary Leave a comment

Can I (should I?) start a restoration company again?

by Steve Toburen

Should this restorer start a restoration company of his own? There are no easy answers. Steve invites all cleaners and restorers to first establish goals.

Categories Steve's "Bleeding Hearts" Advice Column Tags Cimex, disaster restoration, entrepreneurs, fire and water damage restoration business resource, maintenance contract commercial cleaning, motivation, owner/operator, starting out 1 Comment

How can I reward productive employees?

by Steve Toburen
reward productive employees

Careful, calculated compensation plans can reward productive employees. Steve offers practical considerations for residential cleaners before diving in.

Categories Steve's "Bleeding Hearts" Advice Column Tags carpet cleaning technician, Emotional Dynamics, employee contests, employee retention, employees, motivating carpet cleaning technicians, motivation, payroll, recognition bonus Leave a comment

How to give “public recognition”

by Steve Toburen

Improve your worker’s sense of self worth and you will create long term employees who love their job.

Categories quickTIPS Tags carpet cleaning technician, company morale, employee retention, employees, ID badge, motivation, newsletter program, online reviews, press release, recognition, signage, uniforms Leave a comment

Never give in! – Part 1

by Chuck Violand

How to work through adversity and stay on the path to success and sustained growth

Categories SFS Instructor’s Blog Tags carpet cleaning business growth, carpet cleaning technician, Endurance, entrepreneurs, Focus, goals, leadership, management, motivation, personal success Leave a comment

Start With Why by Simon Sinek

by Bill Yeadon

Start With Why has its own simple philosophy “people don’t buy WHAT you do, they buy WHY you do it.”

Categories Big Billy's Books & Blogs Tags Golden Circle, leadership, loyalty, management, motivation, shared vision, Simon Sinek, Start With Why, trust Leave a comment
Post navigation
Older posts
1 2 3 Next →

Login

Lost Password

Register

Want even more help?

Join the SFS facebook group!
Join our SFS Facebook group to Grow your Business!

Looking for forms?


Free Form Downloads

Still looking for answers? Ask us!

I WANT TO…

Start

Start a Business


Employees

Add Employees


Freedom

Achieve "Freedom"


More Categories

MY FOCUS IS…

Restoration

Restoration


Residential

Residential


Commercial

Commercial

More Industry Sectors

NEW POSTS

  • What’s on YOUR phone?
  • How to protect your truck mount from freezing
  • Refocus on ‘profit’! – Part 1
  • ‘Gently nudge’ clients to review their TECH!

WEEKLY QUICKTIPS

  • A lesson from dentists and quick-lube shops
  • ‘Atone for your sins’ with a Gift Card!
  • “Breaking bread” brings your team together

more quickTIPS...

Signup up for our weekly QuickTIPS
Please mark your interests
USA subcribers only!

ATTEND SFS

What is SFS?

You now have five SFS training options!

Meet the SFS Team

Even more...

Class Curriculum

What Others Say

SFS FAQs

Join Jon-Don on Social

Build Your Business

By Industry

Upholstery Cleaning
Fire Restoration
Carpet Cleaning
Janitorial
Smoke Damage
Mold Abatement
Water Damage
Commercial

By Topic

Diversifying
Marketing
Employee Training
Website / SEO
Finances
Pricing
Equipment
Customer Service
Sales
Telephone
Hiring / Firing
Technical

By Resource

QuickFIXs
QuickTIPS
Videos
Procedures
Special Reports
Steve’s Advice
Bill’s Blog
Chuck’s Thoughts

More Information

SFS Members

Operations Manual
Contact Steve
Contact Bill

About

What we teach
Our History
Class Reviews
SFS Member Profiles
About VAST
FAQs
Terms & Conditions
Privacy Policy

Contact

Contact SFS
Request Help
Call Jon-Don
Jon-Don on Facebook
Jon-Don on Twitter

SFS Classes

Check here for updates

© 2021 Jon-Don, Inc. | Privacy Policy
Scroll back to top