Steve Toburen answers pleas for help from carpet cleaners, mold remediation and fire and water damage restoration professionals. If you are starting a carpet cleaning business or an experienced small business person you will surely find practical advice here. More about Steve.
How can a big city commercial cleaner tie-up his commercial customers for the long-term and avoid back-breaking restorative cleanings? Zoned “Maintenance agreements” are the answer but how should he structure (and sell) them? Steve weighs in …
A Louisiana cleaner\restorer feels the need for change in his life. Is it time to sell or can he make “adjustments”? Steve offers ideas on both options…
A Carolina cleaner is all excited about a big job. Steve returns him to reality with a reminder on regular cash flow and how to get it.
Making “cold call” sales visits can be downright scary. Steve encourages this Arizonan cleaner to be realistic, offers his advice and some moral support!
A Phoenix carpet cleaner needs to get commercial work FAST! Steve shares six points that will get things moving IF he has the “fire in the belly”!
Any phone script needs tweaking now and then… Steve Toburen’s SFS carpet cleaning phone script is due for a little fine tuning of its own. With these modifications you now have the option of giving a price over the phone and STILL book the job!
A 70 year old Texas carpet store is expanding into carpet cleaning. So how can they turn their thousands of long-term retail clients into carpet cleaning customers? Steve shares tips on how to win them now … or win them later.
A Philadelphia cleaner’s business hits the wall. What to do? Steve hit’s him with four tough questions and shares four practical ideas to get things back on track.
A young Denver cleaner ponders commercial carpet cleaning. Steve shares great downloads plus how this budding entrepreneur can attend SFS absolutely free!
Tired of the “just send me some literature” response? Steve weighs in with step-by-step instructions for this commercial cleaner to overcome inertia.
A New Zealand cleaner “bought a job” ten years ago but now finds himself burning out and facing a dead end. Steve shares some options and resources that just might help …
A Chicago area cleaner is facing a “forced move” to rural Missouri. Can he not only survive but prosper?
A grieving friend asks how he can carry on the legacy (and clientele!) of his fallen carpet cleaning associate. Steve shares some practical advice …
A struggling Alabama carpet cleaner asks Steve, “What would you do differently if you could rebuild and sell your business all over again”? Steve (of course) waxes nostalgic as he looks back over the last forty years …
Steve revisits the thorny topic of feeling torn between the undeniable ease and lack of problems of not having employees versus the advantages of not just “owning a job” and being “chained to the scrub wand”.