Steve congratulates a Midwest owner/operator for his residential carpet cleaning growth and success. But what now?
Steve offers 8 tips to increase efficiency and speed up production for maximum profits. (Without creating negative moments of truth.)
All compensation arrangements have pros and cons. Steve reviews the options for commercial and other business models to pay techs.
Frustrated with high labor overhead? If you have employees it is an issue that requires attention. Steve offers 4 recommendations to offset the costs.
Knowing when to walk away is critical for all service industry professionals. For restorers dealing with insureds even more so.
Writing commercial cleaning program proposals is not an easy task. But with Steve’s suggestions you can be sure to include the right information.
Should this restorer start a restoration company of his own? There are no easy answers. Steve invites all cleaners and restorers to first establish goals.
Should a business hire a salesperson or do it themselves? Steve Toburen gives a complete answer to this question to a surprisingly complex question.
Careful, calculated compensation plans can reward productive employees. Steve offers practical considerations for residential cleaners before diving in.
Restoration preferred vendors have transformed the water damage mitigation world for the small independent restorer … and not for the better!
A new carpet cleaning business is concerned that every customer will be off their rocker. See Steve’s reply …