Are you tired of always having to rush into the fray every time your employees face an issue? Remember, “make it easier to do it right”!
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When a worker “owns” their personally assigned PPE they will be much more likely to care for it and follow PPE procedures.
Steve explains how “sharing the pain” (AND the profits) can hold your employees “accountable” while also helping them strive for perfection.
What if there was a way to create and promote ‘good habits’ within your company without anyone knowing?
Would you pay $2.00 for better efficiency?
This book tackles the ever elusive subject of our motivation. What motivates people? How can an owner motivate his technicians to greater things?
How are you doing 184 days after January 1st, 2018? Not so good? If so…
Launch a “smile campaign” that just may transform your company …
A new hire will decide to quickly quit OR stay long term during their first two weeks on the job. Steve share how to boost new employee retention.
Money talks! But be sure to get maximum benefit from your cash rewards while motivating your employees on to greater achievements.
Employees are a must for a full size business. How to keep them motivated? Employee recognition is more than just extra pay …
Make sure your Techs have the “specialized” tools they need for each job with a “load list”. Avoid those multiple trips back to the shop!
Make it easy for your front-line technicians to focus on making the Cheerleader by giving them all their information in Job Folders.
Do you (and your employees) follow this “respectful” Good Manners Checklist?
Make it easy for your clients to praise your employees AND let them quickly notify you if they have concerns.