Why ‘full confession’ is always best …
There will always be unsolvable problems in your customer’s home or business. How can you avoid endless callbacks to “fix the unfixable”? Here’s a simple reminder …
spotting
Hope you like cleaning polyester!
Americans are now recycling 30% of the 50 billion plus water bottles we consume every year! Much of this recycled plastic (polyethylene terephthalate/PET) is being turned into residential carpet. Are you up for the challenge?
Upholstery pro has trouble removing water mark from unknown fabric
Big Billy Yeadon helps a Florida carpet cleaner out in a tight spot … morale of the story? Don’t try to clean upholstery if you don’t have the training.
Cleaning a silk headboard spotted with oily makeup- a bad combination!
Big Billy Yeadon and Steve Toburen rush to the rescue as an Atlanta cleaner faces a difficult spot on an even more challenging fabric.
What can a carpet cleaner present at a “ladies club” meeting?
Wouldn’t it be great to get “up close and personal” with over 100 top prospects for your carpet cleaning services? That is where one Minneapolis carpet cleaner finds himself, but how can he make the best of his opportunity?
Cut your home owner complaints by placing this “Spot and Stain Card” after the cleaning!
Don’t you just hate those nasty call-backs and complaints after you are convinced you left the carpets looking great? (Especially when the customer wasn’t even there when you did the work! Grrrr …) Here is one great way to pro-actively solve this problem before it even starts …
