Personal hygiene wins Cheerleaders
Make your employee’s first impression on the homeowner a positive one.
wardrobe
So should we wear shorts?
Steve’s take on wearing shorts during the summer. Three factors to consider.
Carpet Cleaning Pre-Inspections That Sell!
Getting your foot in the door can be tough. Making the sale can be even tougher. Wouldn’t it be nice if there was a step by step guide on how to inspect your customer’s home and sell your services efficiently on a regular basis. We present the latest SFS Special Report: Carpet Cleaning Inspections That Sell!
Thank you SFS for helping me with sales calls!
After SFS we are converting more sales calls, more profitable and growing the right way.
Focus on your technician’s shoes!
If you are cleaning floors you must focus on the work AND the shoes you are wearing. Why? Because your client will be! So your technician’s shoes should reflect your company’s “Commitment to Cleanliness”.
The power of your “Positive Reflection”
Make it easy for your workforce to enchant the home owner. And yes, appearances DO matter! With this simple technique you can remind your people to see themselves through the eyes of their customer.
Lessons in Enchantment from Guy Kawasaki
No matter what industry you work in, business is based on relationships. How can you boost your likability…? Big Billy shares a tested and proven resource from a leader in self-promotion.
“Carefully Clean” technicians create Cheerleaders!
No one wants your previous customer’s “issues” brought into their home. So keep your clothes problem (and lint/ fiber/ dander) free with this little TIP …
What can a carpet cleaner present at a “ladies club” meeting?
Wouldn’t it be great to get “up close and personal” with over 100 top prospects for your carpet cleaning services? That is where one Minneapolis carpet cleaner finds himself, but how can he make the best of his opportunity?
Should I wear a bow tie when cleaning?
A Pennsylvania tech wants to add a bit of pizzazz to his “cleaning presentation”. His boss (being from the “old school” isn’t so sure. “New School Steve” shares his thoughts plus a couple of hints …
Commercial proposal butterflies …
Our Strategies for Success member has captured the interest of a big commercial account. But he finds actually generating the proposal to be a daunting task. But fear not! Steve rides to the rescue with a step-by-step answer …
Commercial Sales Wardrobe
How you dress influences how others view you and how you view yourself. There are few rules. See what works for you.