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cleaning equipment

Don’t let THEIR problem become YOUR problem!

by Steve Toburen

Prep the home owner by interviewing them on your outside water options during the booking phone call.

Categories quickTIPS Tags carpet cleaning telephone procedures, cleaning equipment, fresh water supply hose, phone script Leave a comment

How to protect your truck mount from freezing

by Steve Toburen
keep your van warm

Stop worrying this winter. Steve shares a great tip to keep your van warm and avoid down time and costly repairs.

Categories quickTIPS Tags cleaning equipment, cold weather, crisis management, production, winter season Leave a comment

Implement winter ‘comfort procedures’ for your customers

by Steve Toburen

Take the FEAR out of your customers winter cleaning when you follow these winter safety procedures.

Categories quickTIPS Tags cleaning equipment, cleaning methods, customer eyeglasses, fear, technical cleaning skills, telephone formats, winter season Leave a comment

How to achieve success as an owner-operator!

by Steve Toburen

“Small” decisions can determine your fate as a owner operator in the cleaning/restoration industry.

Categories quickTIPS Tags business plan, cleaning equipment, cleaning pricing profit, insurance, personal success, Strategic Partnership 3 Comments

COVID-19 and your business…

by Steve Toburen
protect against covid 19

I never imagined I’d be sending you a QuickTIP on… COVID-19! This virus has quickly upended our society in so many ways.

Categories quickTIPS Tags cleaning equipment, COVID-19, family safety, health, health and carpet cleaning, hygiene, safety, social distancing Leave a comment

Get ahead of the curve with your spring cleaning rush!

by Steve Toburen

Spring is a great time to get your equipment, truck(s) and/or you and your employees in order! But first avoid these spring cleaning dangers …

Categories quickTIPS Tags cleaning equipment, first impression, fresh water supply hose, high season, preventive maintenance, technical cleaning skills Leave a comment

Winter safety reminders BEFORE the snow hits!

by Steve Toburen
ready winter

Always give priority to winter safety! No matter how busy your cleaning schedule you still must work safely and efficiently.

Categories quickTIPS Tags carpet cleaning van, cleaning equipment, common courtesy, liability, planning, portable versus truck mount, safety, systems, technical cleaning skills, winter season Leave a comment

Cleaned and restocked vans… ALWAYS!

by Steve Toburen
restocked

What do your technicians hate doing? My company’s point of pain was keeping service vehicles restocked … find a solution to keep your company progressing.

Categories quickTIPS Tags carpet cleaning technicians, cleaning chemicals, cleaning equipment, part-time employee, vehicle Leave a comment

‘Careful Cleanliness’ pays off for contractors!

by Steve Toburen

It’s all about how the customer FEELS about you and homeowners LOVE “clean”. That includes your vehicle, equipment, employees and YOU!

Categories quickTIPS Tags carpet cleaning marketing, carpet cleaning van, cleaning equipment, cleaning solution, Emotional Dynamics, first impression, marketing, marketing to women, systems, technicians 2 Comments

Keep your trucks clean and organized

by Steve Toburen

Boost efficiency with clean and organized trucks/ techs. Here Steve offers 5 tips to make a difference right now!

Categories quickTIPS Tags accountability, cleaning equipment, cleaning methods, employees, first impression, systems, technical cleaning skills Leave a comment

Watch out for ‘internally ruptured’ hose faucets this spring!

by Steve Toburen

Use this QuickTIP before your spring rush to avoid internal rupture faucet leaks that cause an “unpaid water damage loss” and very unhappy clients!

Categories quickTIPS Tags cleaning equipment, cleaning methods, complaints, emergency water damage, fresh water supply hose, liability, technical cleaning skills 7 Comments

Help your workers to stop ‘limping’!

by Steve Toburen
problem solving

Are you tired of always having to rush into the fray every time your employees face an issue? Remember, “make it easier to do it right”!

Categories quickTIPS Tags carpet cleaning technician, cleaning equipment, cleaning methods, communication, employees Leave a comment

Empower your employees to follow PPE procedures

by Steve Toburen

When a worker “owns” their personally assigned PPE they will be much more likely to care for it and follow PPE procedures.

Categories quickTIPS Tags accountability, carpet cleaning technician, cleaning equipment, efficiency, employee retention, employees, job site inspections, motivating carpet cleaning technicians, recognition bonus, safety Leave a comment

Avoiding the “silent killer”! (Carbon Monoxide)

by Steve Toburen

Listen carefully here: Carbon Monoxide is a very real danger to you, your employees AND your customers.

Categories quickTIPS Tags carbon monoxide, carpet cleaning van, cleaning equipment, cleaning methods, family safety, health, health and carpet cleaning, heated garage, liability, safety, technical cleaning skills, truck mount Leave a comment

How to keep cleaning equipment in working condition

by Steve Toburen

Use this Equipment Repair Sheet (ERS) to let the office know about broken tools AND get them fixed right away.

Categories quickFIXs Tags cleaning equipment, inspection tools, office staff, Practical Paperwork, production, systems, technicians, truck mount, truck work crew 1 Comment
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