Everyone wants success but few ever find it. Bill goes down deep into the human psyche with some soul searching questions about what motivates you as a business owner. Fortunately for all of us there are answers to be found inside us …
A Chicago area cleaner is facing a “forced move” to rural Missouri. Can he not only survive but prosper?
A grieving friend asks how he can carry on the legacy (and clientele!) of his fallen carpet cleaning associate. Steve shares some practical advice …
Ready to hire your first employee? Or maybe due to expansion you are eying the possibility of hiring more. Steve highlights the benefits of using part-time help.
A Portland carpet cleaner is at a cross roads in his life. Get big by taking on employees? Stay small as an owner operator? Steve’s answer may surprise you …
Not all successful companies need to “get BIG”. A proven Colorado cleaner needs help in scaling things back into a manageable size. Steve offers a shoulder to cry on and shares his firsthand experience of what to do when your cleaning business gets out of control.
Talk about a love-hate relationship! We all LOVE the big money of an “after hours” emergency water loss. (And aren’t they all “after hours” and usually at the most personally inconvenient time?) But an after hours call can sure play havoc with your personal life! A Nebraska carpet cleaner dumps on Steve and Steve dumps it right back!
An Alabama carpet cleaner is looking down the road 15 years or so and fretting, “How am I going to ‘get out’?” Steve says “Good for you”. Every carpet cleaning business should be managed for its eventual sale. The recipe follows …
As an entrepreneur your most valuable business resource is your time … are you using it effectively? Steve helps you break down what this means.
Restaurant tables and chairs- the bane of every carpet cleaner! Steve dishes out the secrets to how his company very profitably cleaned over 50 restaurants every month PLUS one BIG commercial cleaning NO-NO to avoid!
A local Dallas carpet cleaner is already successful as a “prestige priced”, high end owner-operator. But now he is questioning his business model and his future …
Many restoration and cleaning professionals struggle creating fresh, effective content for their websites. So why not tap into your client’s 5-star reviews?
Believe it or not, many folks from “outside” think this is an industry worth investing in. Steve shares a little start-up advice with one budding carpet cleaning entrepreneur …
Steve focuses on what is probably the most common and certainly most agonizing question facing carpet cleaning owner-operators …
Working commercial night jobs can be physically exhausting and emotionally demoralizing. See what Steve recommends to one poor soul who has had enough …