Scared by the “big bid”?
Large scale institutional work can provide a great “base” for your business. Or it can destroy it! Steve gives some great “look before you leap” counsel that any company can use …
encapsulation
How to do ‘Serendipity Selling’
I loved “becoming family” with my residential clients. But the hardest money in our industry is residential.
STOP making business decisions ’emotionally’!
Build your company based on the emotions of your customer but… NEVER make business decisions emotionally!
Building Encapsulation Routes- Part 2 (Production)
It’s time to “make production”! Part 2 of this series on Encapsulation Route cleaning gives you step-by-step procedures plus logistics insights to make your encapsulation routes run on autopilot.
Building Encapsulation Routes- Part 1 (Marketing)
Commercial maintenance contracts with encapsulation speed and efficiency equals a very profitable venture. Consider diversifying into this market or even making it your main gig.
How should I write up an encapsulation proposal?
Should a professional carpet cleaner include details of encapsulation, extraction frequency, etc. in the job estimate?
Love, hate and commercial cleaning
Attention all Connections attendees. Don’t miss Steve Toburen’s “Building Commercial Toll Booths” seminar next Wednesday morning in Las Vegas. Even better, it is FREE and Steve guarantees no sales pitch!
How can I increase the cleaning frequency of our accounts?
How can a big city commercial cleaner tie-up his commercial customers for the long-term and avoid back-breaking restorative cleanings? Zoned “Maintenance agreements” are the answer but how should he structure (and sell) them? Steve weighs in …
Sell more commercial accounts with a “DSM”
Selling is a PROCESS- not an “event”! The more hooks you put in the water the more fish you catch. So get off the truck and get face-to-face. Here is how I made it happen for my business.
Commercial carpet cleaning confusion?
A Phoenix carpet cleaner needs to get commercial work FAST! Steve shares six points that will get things moving IF he has the “fire in the belly”!
My big cleaning business just isn’t fun anymore!
Not all successful companies need to “get BIG”. A proven Colorado cleaner needs help in scaling things back into a manageable size. Steve offers a shoulder to cry on and shares his firsthand experience of what to do when your cleaning business gets out of control.
What equipment should I buy with $5,000.00 for a carpet cleaning start-up?
A young Denver cleaner ponders commercial carpet cleaning. Steve shares great downloads plus how this budding entrepreneur can attend SFS absolutely free!
Pricing commercial cleaning with encapsulation vs. hot water extraction?
A Tampa carpet cleaner agonizes over whether to charge less for encapsulation instead of HWE with his truck mount. What factors should be weighed? Steve dives in with his favorite dentist analogy …
Encapsulation- what’s all the hype about?
Mention the word “encapsulation” and there is instant controversy. Some say “the only way to take my cleaning wand away is to pry it from my cold, dead fingers!” Other cleaners are delighted to use a unique and exciting method that gets rid of the competition. What is the real truth from “down in the trenches”?
What to do with the tables and chairs in restaurant carpet cleaning?
Restaurant tables and chairs- the bane of every carpet cleaner! Steve dishes out the secrets to how his company very profitably cleaned over 50 restaurants every month PLUS one BIG commercial cleaning NO-NO to avoid!