STOP making business decisions ’emotionally’!
Build your company based on the emotions of your customer but… NEVER make business decisions emotionally!
routine
The Power of Habit
What if there was a way to create and promote ‘good habits’ within your company without anyone knowing?
Organize your techs with “Job Folders”
Make it easy for your front-line technicians to focus on making the Cheerleader by giving them all their information in Job Folders.
How can I organize my commercial cleaning accounts?
Get the key information down on paper so that ANYBODY can do the job in a pinch.
Shipwrecked by complacency?
Your comfortable, even boring routine can quickly bring on a “shipwrecked business” if you fall prey to complacency. Consider the tragic Costa Concordia disaster…
Success Profile: Chet Pharies- Lubbock, Texas
Chet Pharies whole heartedly recommends Jon-Don’s SFS training program to Restoration and Commercial companies. Your company can benefit too!
The Three A’s – Part 2: Accessibility
If you are in Emergency Disaster Restoration 24-7 “accessibility” is a no-brainer. But what about the average cleaner? Who should he or she be accessible to? Chuck adjusts our Customer’s Eyeglasses…
Does your business suffer from “Boiling Frog Syndrome”?
Chuck Violand reflects on the sad fact that most small enterprises are not destroyed by fierce competition or outside forces such as a sour economy. No, the rot comes from within. Read on for an orientation on this insidious danger …