How can a big city commercial cleaner tie-up his commercial customers for the long-term and avoid back-breaking restorative cleanings? Zoned “Maintenance agreements” are the answer but how should he structure (and sell) them? Steve weighs in …
A Carolina cleaner is all excited about a big job. Steve returns him to reality with a reminder on regular cash flow and how to get it.
Making “cold call” sales visits can be downright scary. Steve encourages this Arizonan cleaner to be realistic, offers his advice and some moral support!
A Phoenix carpet cleaner needs to get commercial work FAST! Steve shares six points that will get things moving IF he has the “fire in the belly”!
Tired of the “just send me some literature” response? Steve weighs in with step-by-step instructions for this commercial cleaner to overcome inertia.
A mostly residential carpet cleaner discovers a new market in commercial. His new found success takes Steve on a nostalgic journey to yesteryear and how, despite conventional wisdom, he fell into contract maintenance commercial cleaning.
Simplify sales visits to make them happen on a regular basis! Steve offers one option to make regular new sales calls.
Don’t do just one thing- use Massive Action by doing many different strategies all at the same time to stay busy all year round!
How can you “cuddle up” to a difficult, almost hostile prospective client? Respond to their sales objection with “Verbal Judo”!
Commercial contracts offer high profits, regular work and consistent, predictable cash flow. What’s not to like?
This tip is a great ‘excuse to reach out’ to commercial customers you haven’t heard from in a while.
7 simple steps to provide a commercial proposal instead of just a one time cleaning price.
Commercial carpet cleaning contracts are awesome – yet few cleaners have them. Get more contracts by offering different price options. Here’s how.
“Reach out” to commercial property managers by discovering and then fixing their problem areas- for FREE! Steve shares four proactive “show and tell” secrets that will win you long term contracts…
Sooner or later you HAVE to contact the Decision Maker to finish the sale. Steve gives another golden phrase to keep the process on track.