Should I hire a whole bunch of part time salespeople?

A brand new commercial cleaning business owner wants to “blast” his sales area with a focused short-term team. Good idea? Steve and Chuck give feedback.

How can I get regular accounts?

A SFS graduate has been practicing his “cold call” techniques on his past accounts. Steve stresses the need to get the “Law of Large Numbers” on his side and to offer “zoned cleanings”.

How can I increase the cleaning frequency of our accounts?

How can a big city commercial cleaner tie-up his commercial customers for the long-term and avoid back-breaking restorative cleanings? Zoned “Maintenance agreements” are the answer but how should he structure (and sell) them? Steve weighs in …

How to “convert” a big cleanup into a regular contract account

A Carolina cleaner is all excited about a big job. Steve returns him to reality with a reminder on regular cash flow and how to get it.

Sell more commercial accounts with a “DSM”

Selling is a PROCESS- not an “event”! The more hooks you put in the water the more fish you catch. So get off the truck and get face-to-face. Here is how I made it happen for my business.

How much should I charge in commercial cleaning?

This simple form will help you gather the information you need to know your true production costs and therefore how much to charge in commercial cleaning.