Pre-orient/ educate your carpet cleaning clients
Win Customer Cheerleaders by briefly explaining the cleaning process and how you are going to do it. Your goal is to give the home owner enough knowledge to FEEL in control.
education
Intimidated by residential carpet cleaning! What to do?
A Big Sky country janitorial business owner gets cold feet over his carpet cleaning endeavor. Steve reminisces on his days getting started in the carpet cleaning industry and points to light at the end of the tunnel. We all had our first cleaning job, didn’t we?
The best way to train techs in customer service
How can owners and managers train their employees so that they morph into “Cheerleader making machines”? Jeff Cutshall shares one solution…
SFS: ‘Winning over your caller’ online LIVE seminar!
In my online SFS: Winning over your caller! seminar on November 10th from 10:00-1:00 (Eastern Time) you’ll get guaranteed solutions to your profit-crushing phone problems.
Ten Essential Strategies for Success in a Tough Economy
This is a hard hitting Special Report with 10 Strategies that absolutely will transform your business- IF you implement them.
Angela’s Spaghetti Sauce (Part 2)
To build a successful business we have to attend to ALL of the different functions of the business because these activities are essential parts of the recipe.
Angela’s Spaghetti Sauce (Part 1)
Chuck Violand takes away some important business concepts as he struggles with an old Italian family recipe. Did you know that what you don’t know may be the most dangerous thing for your success? Read on…
Born to Win
Zig Ziglar has written 29 books throughout his life. Born To Win takes those 29 books and boils them down to the basics. If you want to be a winner then you need to follow these basics and principles.
Is Marketing Getting Harder?
So are you finding marketing to be more and more challenging? If so, join the crowd! Big Billy Yeadon offers his help with some important questions…
Donley Services “cleans up” in St. Louis!
A savvy St. Louis entrepreneur checks in with a progress report for the SFS team and shares some resources with all of us …
You deserve a “working vacation”!
There is no sin in enjoying yourself while learning great stuff. Steve reminds us that we can revel in warm beaches AND learn from the best in the industry. All one month from now in the sunny Tampa Bay area …
The advantages of an “on-site” VAST seminar
SFS graduates are eager to turn their companies into fine-tuned Cheerleader making machines! BUT how can you get the average tech to “buy in” to your new vision? Jeff Cutshall has the answer …
Jon-Don’s new Denver Super Store is now open!
In a difficult economy Jon-Don opens a new store in Denver, Colorado. How do we keep growing? Thanks to some pretty great employees and a company culture obsessed with our customer’s success!
When you help the client you help yourself!
Move yourself out of the “just another carpet cleaner” trap by taking the initiative to help the client. Everyone will benefit.
Positive changes on the horizon: “I can’t wait …”
Recent SFS graduate Wayne Bailey can’t wait to transform his carpet cleaning company for the better. Read on to see what changes he is making first …