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It is no secret that the economy is not easy for everyone right now.
BUT you carry your future in your own hands.
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I inherited my carpet cleaning business from a friend who passed away. I have his books with names and phone numbers. What is the best way to approach calling past customers to get them back as current customers.
Excellent question. Let me check with my SFS “brain trust” and we’ll answer this one in my “Bleeding Hearts Club” column. Thanks for writing in and we’ll be back soon!
Steve’s response to the question “How can I keep these ‘inherited’ carpet cleaning customers?” is now available here.