Watch out for “internally ruptured” hose faucets this spring!
Use this QuickTIP before your spring rush to avoid internal rupture faucet leaks that cause an “unpaid water damage loss” and very unhappy clients!
liability
“What happens IF…?”
The single most important “working safety” rule is a simple one-size-fits-all question…
Avoiding the “silent killer”! (Carbon Monoxide)
Listen carefully here: Carbon Monoxide is a very real danger to you, your employees AND your customers.
Winter safety reminders BEFORE the snow hits!
Even if you fill your cleaning schedule this winter you still must work safely and efficiently.
How to promote personal safety on the jobsite
This Personal Protection Inventory List gives each on-location tech their very own PPE bag and makes them accountable.
Angela’s Spaghetti Sauce (Part 1)
Chuck Violand takes away some important business concepts as he struggles with an old Italian family recipe. Did you know that what you don’t know may be the most dangerous thing for your success? Read on…
A simple card to warn (and soothe) your carpet cleaning customer
Even slightly damp carpets can leave a bad impression on the homeowner. (Even worse if they slip and fall!) Use this simple TIP to create a positive Moment of Truth out of a slippery situation!
Why carpet is disappearing
How can a simple drink spill in the Denver airport turn into such a large mess?
Dog puke and Spot Out- a volatile combination?
Who’s to blame? The pooch or the chemical? Only one way to find out.
Service on the Homefront Audio Program
A six-disk audio set designed by Steve Toburen specifically for managers looking to improve their business, become better managers, and create Customer Cheerleaders.