Even slightly damp carpets can leave a bad impression on the homeowner. (Even worse if they slip and fall!) Use this simple TIP to create a positive Moment of Truth out of a slippery situation!
Always give priority to winter safety! No matter how busy your cleaning schedule you still must work safely and efficiently.
Use this QuickTIP before your spring rush to avoid internal rupture faucet leaks that cause an “unpaid water damage loss” and very unhappy clients!
The single most important “working safety” rule is a simple one-size-fits-all question…
Listen carefully here: Carbon Monoxide is a very real danger to you, your employees AND your customers.
This Personal Protection Inventory List gives each on-location tech their very own PPE bag and makes them accountable.
Chuck Violand takes away some important business concepts as he struggles with an old Italian family recipe. Did you know that what you don’t know may be the most dangerous thing for your success? Read on…
How can a simple drink spill in the Denver airport turn into such a large mess?
Who’s to blame? The pooch or the chemical? Only one way to find out.
A six-disk audio set designed by Steve Toburen specifically for managers looking to improve their business, become better managers, and create Customer Cheerleaders.