“Small” decisions can determine your fate as a owner operator in the cleaning/restoration industry.
Knowing when to walk away is critical for all service industry professionals. For restorers dealing with insureds even more so.
Restoration preferred vendors have transformed the water damage mitigation world for the small independent restorer … and not for the better!
IF your techs treat a devastated home the same as they do a normal residential cleaning then they will create “a disaster for your company”!