Why ‘full confession’ is always best …
There will always be unsolvable problems in your customer’s home or business. How can you avoid endless callbacks to “fix the unfixable”? Here’s a simple reminder …
concluding the transaction
Quote your highest priced package first!
You’re nervous. And yet Steve says to offer ONLY your highest priced package. Seem like a bad idea? Learn Steve Toburen’s 3-step ‘closing-the-sale’ sequence.
“Assuming” can be a good thing
Keep a positive attitude to transform your conversation with a prospect into more of a “logistical consultation” than a sales call.
The owner won’t sign over the insurance check- HELP!
A recent USA Today survey says 21% of homes in the US are worth less than the mortgage. Steve tells you how to protect yourself BEFORE you start remediation on these “underwater” houses that are really flooded!