Gently ‘encourage’ marginal employees to move on!
Nothing is more important to your financial future (and personal happiness) than finding stellar employees that “buy in” to your business vision.
legal issues
Getting beat up on regular commercial cleaning contracts?
A Las Vegas carpet cleaner finds commercial customers simply don’t want to commit in writing. Steve shares some hard learned lessons from his 20 years down in the trenches …
Will incorporating protect me legally?
So should you incorporate to protect personal assets? We can’t say as a) no one here is an attorney PLUS b) we don’t know your personal situation. But a few thoughts …
Worried About Unemployment Claims …
So what if your “on-call” workers decide to file for unemployment? Steve can’t (won’t) give legal advice but as usual he has a few observations. After all, when does he not have an opinion!
Should I change over and pay commission?
Steve analyzes when a change in compensation may be indicated. Is salary or commission necessarily better? Which way should you lean?
People (including your staff) LOVE money!
We all want excited, motivated employees that are “invested” in the future of our business. The single best, cheapest and most effective motivational technique? Public Recognition! BUT money talks too!
Adding an ‘Employee Efficiency Bonus’
Steve explains how “sharing the pain” (AND the profits) can hold your employees “accountable” while also helping them strive for perfection.
Take action now to make your receivables easier!
It is YOUR money! So stop feeling guilty about asking for it. Steve shares a key technique to stay on top of your receivables!
How can I avoid “wacko” clients after buying a carpet cleaning business?
A new carpet cleaning business is concerned that every customer will be off their rocker. See Steve’s reply …
Business Bullies – Part 3
Bullying contaminates your company culture, undermines the morale of your people, and weakens your competitive position!
Business Bullies – Part 2
Research indicates workplace bullying behaviors fall into four very broad categories, two of which are addressed this week.
Who should pay for my techs training and certifications?
A Memphis cleaner plays with his options of how not to get hung out to dry by his new technicians. Will it work? What else should he take into account? Steve weighs in.
Getting paid in restoration insurance losses
What is a “valid assignment of benefits” and how does it affect payment from the insurance compnay for my fire restoration work? We get you started.
Is this considered breach of contract?
Just how long does an insurance company have to pay a duly processed bill? And how can a restoration contractor prevent getting hung out to dry?
Is a “texted” authorization legal?
Here is one “much better than nothing” solution to those late night water losses where no one is available to sign a contract or written authorization. Read on to save a lot of money on future losses…