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perception

Business Bullies – Part 4

by Chuck Violand

The boss doesn’t have to flaunt her authority by threatening people and the business owner certainly shouldn’t try to bully someone into higher performance.

Categories SFS Instructor’s Blog Tags Business Bullies series, carpet cleaning technician, cleaning business owner, communication, emotions, employee development, employee retention, employees, management, motivation, owner, owner accountability, perception, vocabulary Leave a comment

Business Bullies – Part 3

by Chuck Violand

Bullying contaminates your company culture, undermines the morale of your people, and weakens your competitive position!

Categories SFS Instructor’s Blog Tags attitude, Business Bullies series, carpet cleaning technician, communication, emotions, employee development, employee retention, employees, legal issues, management, perception, vocabulary Leave a comment

Business Bullies – Part 2

by Chuck Violand

Research indicates workplace bullying behaviors fall into four very broad categories, two of which are addressed this week.

Categories SFS Instructor’s Blog Tags attitude, Business Bullies series, carpet cleaning technician, communication, competition, employee development, employee retention, employees, legal issues, management, perception Leave a comment

Business Bullies – Part 1

by Chuck Violand

Any business (regardless of size) can close the “bully gap” by recognizing the things that make a company UNIUQE are what make a company GOOD.

Categories SFS Instructor’s Blog Tags attitude, Business Bullies series, carpet cleaning technician, competition, entrepreneurs, perception, shared vision Leave a comment

Ricko the Rhino Gets Some New Pals

by Bill Yeadon

Rhinos, elephants, and camels- Does this have anything to do with carpet? Click on through to see what a carpet cleaner can learn from Mohawk Industries’ marketing techniques. (Hint: Brace yourself…)

Categories SFS Instructor’s Blog Tags carpet cleaning marketing, cleaning service guarantee, guerilla marketing, marketing, perception, Ricko the Rhino, SmartStrand, Sorona, telephone 1 Comment

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