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Tag Archives | additional cleaning services
Give your clients multiple chances to buy “Additional Service Options”!
There is nothing more profitable in our cleaning and restoration industry than re-applying carpet protector. Agreed?
New protector promo videos!
Every SFS student quickly learns I’m a huge advocate of offering every home owner ‘Additional Service Options’. (ASO’s) After all, what’s not to like? With ASO’s you’ll enjoy bigger job tickets, happier customers plus greater net profit AND all with no additional travel time! So what’s the best ASO for carpet cleaners? (And restoration firms […]
Don’t “take the money and run”!
So (hopefully) your phone is ringing of the hook, your days are crammed full and you are making BIG money. GREAT! And yet…
Sell carpet protector BEFORE you show up at the job!
Avoid even the impression of high pressure “bait and switch” tactics to sell carpet protector. Start with these recommendations.
Can you sell protector even BEFORE they call you?
You can sell protector without high pressure sales techniques. Start with making multiple attempts to inform the customer about their options.
Encourage your employees to “earn more”!
Create ways for your employees to earn more while increasing revenue for the company as well. A win-win for everyone!
They can’t buy if they don’t know about it!
Let your client know about their Additional Service Options BEFORE you arrive.
PLEASE offer more ASO’s than just protector!
These Additional Service Options will bring you huge profits IF you give your client the PRIVILEGE to spend more money with you!
How to “pave the way” for your Technicians
Pre-orient your customers on what to expect while also giving them Additional Service Options.
Quote your highest priced package first!
Get the most money on each job by quoting your highest priced package first. Seem like a bad idea? Consider Steve Toburen’s reasons and what to do next.
Do more cleaning while you are already on-site!
One of Steve’s favorite ways to add value and make more money on each job.
Sell more ASO’s by “fading away”…
Your client is on the verge of giving you a firm “NO”. Steve’s suggestion … postpone that final decision until later.
How to increase your client’s “ASO Awareness”
Your challenge? You and your staff are busy! Yep, you need to “automate” the process …
Should you “up-sell”?
Steve doesn’t like the word up-sell. But he definitely likes the idea of making lots of profit from Additional Service Options. Here’s are some pointers…
