“What happens IF…?”
The single most important “working safety” rule is a simple one-size-fits-all question…
personal development for carpet cleaners
How (and why) to “intensely manage” your sales management
Who doesn’t want to increase high quality sales closings. 6 steps to implement sales management with accountability.
Brave enough to “belch at the table”? – Part 4
Are you continuing to develop your own skills to help you keep up with an ever changing workplace? OR have you started to coast?
Escaping Groundhog Day Management – Part I
Groundhog Day is a funny movie worth watching, but I must admit it would seem even funnier if it didn’t sound so much like life inside some small businesses
So are you being hurt by “Business Barnacles”?
Barnacle behavior can easily infect business owners just as it can with employees. Chuck shares an example from his personal experience.
To solve problems: “Less can be more”
How many times have you screamed, “Don’t just stand there- DO SOMETHING!” SFS instructor Chuck Violand explains the best strategy may be to “do nothing”…
Why carpet cleaners should ask “stupid questions” …
Carpet cleaning business owners can do well by taking a lesson from small children. Kids are by nature inquisitive and take in enormous amounts of information (also called “learning”) by asking questions. Sadly, as we grow older we lose this essential “growth trait”. Chuck Violand weighs in on why and how you should rekindle your curiosity and start asking some so-called “stupid questions” …
“Information age” to the “conceptual age”- where do I fit in?
You may be “just a carpet cleaner” but have you ever been accused of being “a blue-sky person”? Do you recall information better when it is explained in story form? Have you noticed that one of your child’s favorite sayings is “Mommy, read me a story?” If your head is nodding up and down, you are going to love this book.