Don’t disrespect “followership”- Part 2

“Followership” plays an important role in being an effective leader. Chuck Violand shares three more suggestions to help you develop your followership skills.

Don’t disrespect “followership”- Part 1

While leadership is all the rage, Chuck Violand thinks it’s time to build a case for followership. After all, following is a critical component of being an effective leader.

To solve problems: “Less can be more”

How many times have you screamed, “Don’t just stand there- DO SOMETHING!” SFS instructor Chuck Violand explains the best strategy may be to “do nothing”…

How can I calm a frazzled customer with a water damaged home?

An Oregon water loss carpet expert struggles with being completely up front with the homeowner of a water damaged home versus the customer’s desire for “Immediate Action”. Guess who wins with Steve?