Make sure your Techs have the “specialized” tools they need for each job with a “load list”. Avoid those multiple trips back to the shop!
Do you (and your employees) follow this “respectful” Good Manners Checklist?
Make it easy for your clients to praise your employees AND let them quickly notify you if they have concerns.
Employees apply for a job because they need a paycheck. Motivate employees to stay and prosper for these reasons.
Create ways for your employees to earn more while increasing revenue for the company as well. A win-win for everyone!
Even the best employee quits. What can you do? Start taking action now by looking down the road for development.
All compensation arrangements have pros and cons. Steve reviews the options for commercial and other business models to pay techs.
Can you be successful without enduring the inevitable agonies of hiring employees? Absolutely. But if you fly solo you must make a few adjustments.