Giving more “R&R” to your employees
The more “public” your R&R the more impact it has with an employee. Here is an easy way for clients and coworkers to publicly R&R your employees’ efforts.
employee profile
‘Pre-introduce’ your techs to your client BEFORE they arrive!
Improve the relationship with the customer by focusing on calming the typical fears a home owner has about a new, unknown (and possibly very strange) carpet cleaning technician walking into their home. Read and IMPLEMENT this quickTIP …. please!
“Hiring blind” can be a good thing
Most people depend too much on their sight – judging how a person looks to determine whether they fit the need. Here’s how you can be more objective when measuring job candidates.
‘Publicly Praising’ your workers is also GREAT marketing!
Steve explains how to leverage your employee rewards for excellent marketing opportunities.
Why (and how) you should use an employee profile
Use an Employee Profile to introduce your workers to the customer in advance. Include the following to start building a relationship …
The Employee Profile Page helps break the ice! (Part Two)
Use an Employee Profile Page to introduce your employees before they even knock on the customer’s door. Steve offers key elements to include.
Meg’s Story: Hiring a carpet cleaning tech … again! (Part 11)
Meg and John Burdick have transformed their business and their marketing. Now it is time to test out their new hiring process …