The internet is full of gurus obsessed with ‘goal setting’. Guess what? They’re correct! We ALL do better when we work toward achieving goals. So I suggest you…
Focus your employees on common company ‘Shared Goals’
NOTE: I recently shared how to improve morale (and profits) with an Employee Efficiency Bonus plan that rewards your employee teams based on (wait for it!)… pre-defined goals!
But let’s analyze key points on setting up ‘Shared Goals’ in your business…
Get employee input. Encourage your staff to submit their ‘goal ideas’ in an old-fashioned suggestion box! And ask for ‘goal suggestions’ during your regular staff meeting. Then keep your goals…
Short term. Make your ‘goal horizons’ short enough to keep employee’s interest. Weekly can be good and monthly works too. (I found after three months my staff lost interest.) One way to help is to…
Give regular (daily if possible) feedback on ‘goal progress’. Remember the famous ‘United Way thermometer’? And always…
Make them ‘achievable’. Nothing is more discouraging than an impossible-to-reach goal! And try to…
Make the ‘Shared Reward’ more than just money. For example, when we rolled out our “12 Month Spot and Spill Warranty program” I offered to host a lavish ‘pool side BBQ’ for ALL my employees (and their families) IF we hit 70% in protector sales over the next 30 days. And we did it! (I hosted a great party that really helped my employees feel ‘loved’!) And finally…
Incorporate ‘Public Recognition’. When individuals (or teams) excel be sure to sincerely say “Thank you!” privately AND publicly!
NOTE: Learn more goal-setting ideas from 1,000’s of cleaning and restoration contractors in our Strategies for Success: Growing Your Business Facebook Group. (You don’t have to be a SFS graduate to join us.)
Steve