Your employees need much more from you than a pay check. Just like your customers, they need not only a ‘solution’ (which in their case is the pay check!) but also ‘good feelings’! So HOW can you provide these essential ‘good feelings’ to your employees?
Industry consultants use a fancy pants phrase called “empowerment through accountability”. But since in SFS Training we are a down-in-the-trenches bunch of folks let’s cut to the chase with a specific procedure …
Each week, give a different employee responsibility for presenting specific ways to create positive Moments of Truth. Then have that employee present his or her idea at your weekly staff meeting.
This builds on a central premise of SFS which is to involve the people ‘closest to the action’. For example, Weight Watchers has what they call a ‘Traveling Journal’. Each week someone different from the weight loss group takes it with them and they record every single thing they eat in it and then weigh in at the end of the week.
P.S. How do you make your weekly staff meeting interactive? Share your ideas in our Strategies for Success: Growing Your Business Facebook Group. (You don’t have to be a SFS graduate to join us!)
P.P.S. One gentle request. Remember that this free QuickTIPS service depends on all our members sharing their Techniques, Ideas, Procedures and Systems. (Cute acronym, huh?) So please, drop us a line at sfs@StrategiesForSuccess.com or go to our on line form to submit your quickTIPS