Steve’s TOP TEN QuickTIPS of 2013
Everyone else is running their “Top Ten Best” lists for 2013. So why not your faithful QuickTIPS scribe?
water damage restoration
“Bribe” your on-call techs!
24 hour emergency call-outs are just part of the game in a cleaning and restoration business. So make like easy (and lucrative) for your employees…
How to get more disaster restoration referrals
Are your Restoration techs focused on the “Emotional Dynamics” of the loss? You’ll make more restoration referrals with this easy checklist.
Who’s going to pay for this emergency water damage job?
The property manager didn’t sign an authorization form for the emergency water damage work. Now what?
Do I really need a mobile website?
Think your carpet cleaning company doesn’t need a mobile site? Think again, especially if you are in the disaster restoration business.
Mike Lamunyon: “I was ready to have a nervous breakdown before SFS!”
Mike reminisces on the growth of his restoration business and how Jon-Don and the SFS program have been his “Partners for Success”…
Develop a dedicated “water loss landing page”
You can’t depend on adjuster’s referrals alone for water losses. Desperate homeowners need your immediate expert advice. We show you how to be found easily.
What to do if no one will sign-on-the-dotted-line?
A San Diego contractor’s office manager sees trouble looming without signed authorizations for late night water losses. What can she do?
Restoration: Breaking through the PSP barrier?
So how can a water damage restoration company “break through the clutter” of an adjuster’s day? How can you get him or her to focus on the superior value and savings you provide?
“After 20 years should I convert to a franchise?”
This is a common question and the answer varies based on each individual’s circumstances. Sometimes a franchise might be exactly what is needed. Read on for Steve’s analysis…
Beautiful business! So how do I find a buyer?
A Louisiana cleaner\restorer feels the need for change in his life. Is it time to sell or can he make “adjustments”? Steve offers ideas on both options…
How to get more water damage jobs
This water damage interview form gives a professional polish to your company while putting the customer at ease as you offer answers to all their concerns.
Win over adjusters with better communication
Win over adjusters by consistently “bringing peace to their valley”. How to do this? With good 24-7 communication helped with high tech!
Divide your water losses into two “phases”
Ever get tired of one minute being a Water Loss HERO and then all of a sudden you become a GOAT! Read how Steve solved this all-too-common problem…
The owner won’t sign over the insurance check- HELP!
A recent USA Today survey says 21% of homes in the US are worth less than the mortgage. Steve tells you how to protect yourself BEFORE you start remediation on these “underwater” houses that are really flooded!