Water Damage Customer Interview Form
This Water Damage Interview Form will help you (and more importantly your employees) give structure to your initial “emergency response”
water damage restoration
Moment of Truth Restoration Checklist
This restoration “Moment of Truth” checklist structures the job so that while your employees are doing the restoration work, they are also giving the home owner positive Moments of Truth.
“What a great feeling to have more than enough work!” Eric Blessit
Eric Blessitt with All Kleen Services, LLC in Hopkinsville, KY made big changes after attending SFS. The result? More and bigger jobs with MUCH higher profits. Learn how Eric did it …
How to get plumber water damage referrals- FREE! (Part II)
Water damage expert Ivan Turner shares how he got out of of paying a King’s Ransom to plumbers. Now they happily share their referrals for free! Find out how Ivan achieved this state of Business Bliss …
Does your service “Rival” your competitors?
SFS columnist Ivan Turner can pull business (and life) lessons from the most unusual experiences. Today he focuses on the frustration of TRYING to pour dark, rich, life-giving coffee!
How to get plumber water damage referrals- FREE!
Veteran restorer Ivan Turner has plumbers lined up to be his “Strategic Partners” AND they cheerfully refer his drying services- without getting paid a kickback! Why? Ivan’s “Plumber’s Law of Leverage”! Read on …
The importance of “trust” for carpet cleaners and restoration contractors!
Home owners are desperately searching for a carpet cleaner they can “trust”. So build their confidence by consistently reminding them that you are “trustworthy”!
The “Law of Leverage” brings plumber referrals!
Get plumbers to refer your water damage restoration services AND without paying them a penny!
Network with local plumbers for more water damage referrals
Tired of losing water damage losses to the “Big Boys” with their national networks? Our restoration marketing tag team of Steve Toburen and Ivan Turner help you fight back!
How a “simple act of human kindness” can pay off big time with a fire and water damage restoration customer!
First impressions are lasting impressions. Start off on the right foot with your disaster restoration customers by showing genuine care and concern. How? By simply paying attention. Read on for the details …
Mike Lamunyon transforms his restoration company with SFS/VAST!
27 year industry veteran Mike Lamunyon has transformed his company with Value Added Service concepts. Every single one of his 20 plus employees are on board with the Value Added Service techniques taught by the Strategies for Success (SFS) seminar and Jon-Don’s one day “Valued Added Service for Technicians” (VAST) class. Check out what these programs could do for your company …
Give your fire and water damage insureds a tasty way to remember you!
It has been well said, “the way to the heart lies through the stomach.” Read how you can create a great Moment of Truth with a traumatized restoration client with some very memorable but “personalized” comfort food …
How can I get more water damage restoration jobs?
Who doesn’t love the profits available in emergency water damage restoration? Now its time to get more water damage restoration jobs.
Thanking the home owner after a water loss?
You have finished up restoring a water damaged home. The home owner has been great to work with and the structural contractor has played ball. So what can you do to thank everyone involved? See what Steve suggests to one California SFS member that specializes in water damage restoration …
Recession proof your restoration business
A free and open seminar presented by Phil Rosebrook, Jr. and Steve Toburen