This step-by-step procedure will show you how to get local flooring stores to consistently refer your services on every carpet they install!
Tag Archives | sales
This freshly revised Special Report lays the roadway towards new and repeat add-on sales of Scotchgard and other high-profit services. Are you getting the full profit potential out of each carpet cleaning job? Would you like to transform your carpet cleaning technicians into motivated yet subtle salespeople? The answers are inside …
Are you tired of being beat up by the “Great Recession”? Are your customers increasing their times between cleanings and/or having less done when they do call you? Many of our SFS members have implemented the “Stay Beautiful” residential “service contract” which guarantees your customer beautiful carpets forever AND they report great results. Download this […]
How do you envision “sales calls”? Steve Toburen offers a fresh take on the sales process.
Keep BOTH options open by asking your caller “Qualifying Phone Questions”
Commercial cleaning can be a great way to diversify and maintain an income year round if you know how to sell it.
Writing commercial cleaning program proposals is not an easy task. But with Steve’s suggestions you can be sure to include the right information.
When the prospect doesn’t like the price they use a “smoke screen” objection. Hurdle these objections in commercial or restoration with these key phrases.
Get the most money on each job by quoting your highest priced package first. Seem like a bad idea? Consider Steve Toburen’s reasons and what to do next.
Small companies can enjoy large monthly cash injections thanks to a successful residential maintenance program. Boost your cash flow with “Stay Beautiful”.
Forward Scheduling increases your customer’s cleaning frequency AND boosts your bottom line? We offer 4 tips to increase your repeat customers.
One of Steve’s favorite ways to add value and make more money on each job.
These five tips are timeless in effectiveness and global in their application. Be sure to implement these ideas in 2016.
Manage your customer’s experience to be successful in restoration, residential, janitorial services, commercial, or concrete and tile & grout cleaning.
All customers want to FEEL like they are in control! Here’s how you can give them the “ILLUSION of Control”…