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COVID-19

Adjusting your Phone Format(s) for the Pandemic

by Steve Toburen
health protocols

No matter what your personal ‘COVID opinion’ is you should be ‘pandemic proactive’ and include your ‘health protocols’ in your Phone Format(s).

Categories quickTIPS Tags COVID-19, customer eyeglasses, family safety, health, inspections, safety, social media for cleaning and restoration websites Leave a comment

How to hire the ‘Very Best People’- Part 1

by Steve Toburen
compare candidates

Simply hire reliable, focused, quality, ‘drama free’ individuals and your business (and life) will be fun again!

Categories quickTIPS Tags COVID-19, employees, hiring, hiring interview Leave a comment

‘Recruiting’ the Very Best People (Part I)

by Steve Toburen
best candidates

Every day, you should be fighting/ clawing/ struggling and yes, COMPETING for the ‘Very Best People’ to join your business team!

Categories quickTIPS Tags accountability, COVID-19, employees, recruit Very Best People, recruitment Leave a comment

STOP ‘settling’ for less than the ‘Very Best People’!

by Steve Toburen

Get out of your ‘hiring comfort zone’ and stop ‘settling’ for marginal employees! Doubt me?

Categories quickTIPS Tags carpet cleaning technician, COVID-19, employee development, employee retention, hiring, recruitment, unemployment claims Leave a comment

Closing the sale after they say, “Let me check with…”

by Steve Toburen
interesting times

You need to tactfully reveal the real reason they are delaying so you can then ‘NEGOTIATE’.

Categories quickTIPS Tags budget conscious cleaning customers, cleaning pricing profit, COVID-19, price shoppers, sales Leave a comment

How to close the deal in a video chat ‘pre-inspection’.

by Steve Toburen
video conference

We now are living in the ‘no contact’ world of COVID-19! Home owners don’t want contact with anyone! How are you going to close the sale?

Categories quickTIPS Tags carpet cleaning sales, COVID-19, customer interview, in the home script, inspections, price shoppers, safety, selling Leave a comment

How to do a ‘pre-inspection’ by video chat

by Steve Toburen
tablet preinspection

Properly implemented, this ‘Contact free’ pre-inspection concept can transform your business with a step-by-step remote pre-inspection.

Categories quickTIPS Tags COVID-19, health, health and carpet cleaning, Illusion of Control, inspections, selling, technology Leave a comment

‘No Contact’ and/or ‘Contact Free’ pre-inspections

by Steve Toburen
COVID19

COVID-19 has recently caused two huge tectonic shifts in American culture. Are you adapting?

Categories quickTIPS Tags COVID-19, inspections, technology Leave a comment

Marketing during COVID-19

by Steve Toburen

‘TOMA’ stands for ‘Top-Of-Mind Awareness’ which just means your company should ‘come to mind’ when a potential customer in your market is asked about a service you provide.

Categories quickTIPS Tags carpet cleaning marketing, COVID-19, social media marketing Leave a comment

Will you be ‘shrewd’ or ‘inexperienced’?

by Steve Toburen
wise vs inexperienced

The ‘silver lining’ in this whole mess? Smart entrepreneurs will emerge from COVID-19 leaner, stronger and (potentially) more profitable than ever before!

Categories quickTIPS Tags advertising, bankruptcy, carpet cleaning financials, cash flow, COVID-19, employees, financial analysis, unemployment claims Leave a comment

Yep! It’s time “to squat on one’s heels”!

by Steve Toburen
stay in place

Since the COVID-19 slowdown appears to be a long-term event this means wise entrepreneurs will look ahead…

Categories quickTIPS Tags carpet cleaning financials, cash flow, COVID-19, payroll Leave a comment

The why (and how) of ‘WAPR’

by Steve Toburen
prosper with communication

WAPR has profound implications for all of us in every facet of our lives. Let’s go deeper on each component!

Categories quickTIPS Tags carpet cleaning business growth, COVID-19, financial analysis, personal success Leave a comment

Do you know your ‘Business ABC’s’?

by Steve Toburen

So join me in a quick emergency ABC checkup of your business. Here is my ‘editorial license’ with medicine’s traditional ABC’s.

Categories quickTIPS Tags carpet cleaning business growth, COVID-19, health, maintenance contract commercial cleaning, tough economy Leave a comment

COVID-19 and your business…

by Steve Toburen
protect against covid 19

I never imagined I’d be sending you a QuickTIP on… COVID-19! This virus has quickly upended our society in so many ways.

Categories quickTIPS Tags cleaning equipment, COVID-19, family safety, health, health and carpet cleaning, hygiene, safety, social distancing Leave a comment

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