How you dress influences how others view you and how you view yourself. There are few rules. See what works for you.
Many carpet cleaners are fighting off the “residential recession blues” by entering the contract commercial area. But writing the business proposal is a bit intimidating for many of our Site Members. Steve throws a life-line out to one hard working but frustrated carpet cleaner …
Working commercial night jobs can be physically exhausting and emotionally demoralizing. See what Steve recommends to one poor soul who has had enough …
Nothing is worse than a raving angry call from a regular commercial carpet cleaning customer who discovers your crew left his or her business unlocked all night! Stop this particular nightmare forever with this week’s “quickTIP” …
Steve,
Just a short question. I’ve always felt like I should be able to charge a premium rate for night or weekend work. However, when I bring this idea up to other carpet cleaners they act like I’ve hit on their mother! What did you do and if you did charge more, how much over your regular rates was it and did you get any resistance?
Perplexed in Toledo
Large scale institutional work can provide a great “base” for your business. Or it can destroy it! Steve gives some great “look before you leap” counsel that any company can use …
Have you been stuck waiting and waiting and waiting and waiting for your contact to show up and lock up after you finish a commercial carpet cleaning account? Nothing is more irritating and frustrating. If it has happened to you then you will “feel his pain” as a Salt Lake city carpet cleaner shares the typical “key boondoggle” …
This tip is a great ‘excuse to reach out’ to commercial customers you haven’t heard from in a while.
It’s really very simple. “Friends do business with friends.” Here is a tip on how to expand your “referral network”!
Commercial carpet cleaning contracts are awesome – yet few cleaners have them. Get more contracts by offering different price options. Here’s how.
“Reach out” to commercial property managers by discovering and then fixing their problem areas- for FREE! Steve shares four proactive “show and tell” secrets that will win you long term contracts…
Sooner or later you HAVE to contact the Decision Maker to finish the sale. Steve gives another golden phrase to keep the process on track.
If you make commercial cleaning sales calls you surely meet the gate keeper. Are they friend or foe? A lot depends on how you handle your interaction.
This Commercial “Set-up List” organizes each trip out to the truck while still focusing on security and keeping a low profile.
Open access means less hassle for the customer and way more flexibility for you. Here’s how to get the key on commercial accounts.