How to reduce commercial complaints
This simple checklist consistently guides your front-line service worker’s relationship with your clients
This simple checklist consistently guides your front-line service worker’s relationship with your clients
Commercial cleaning can be a great way to diversify and maintain an income year round if you know how to sell it.
When the prospect doesn’t like the price they use a “smoke screen” objection. Hurdle these objections in commercial or restoration with these key phrases.
Should a business hire a salesperson or do it themselves? Steve Toburen gives a complete answer to this question to a surprisingly complex question.
How to negotiate with a time-strapped manager …
Should a professional carpet cleaner include details of encapsulation, extraction frequency, etc. in the job estimate?
Let’s check out some of the resources that this site (and our SFS seminar) can offer you to keep the cash coming in!
Your biggest “challenge”? Getting hit with the same OLD PROBLEMS over and over again and NOT DOING ANYTHING TO SOLVE THEM!
It has become a tradition! Steve’s end-of-the-year TOP TEN list! (And thank you for every time you clicked on one of my QuickTIPS in 2014!)
Everyone else is running their “Top Ten Best” lists for 2013. So why not your faithful QuickTIPS scribe?
Use Steve Toburen’s “Creative Commercial Scheduling” techniques to get out of the “Late Night Trap”!
A SFS graduate has been practicing his “cold call” techniques on his past accounts. Steve stresses the need to get the “Law of Large Numbers” on his side and to offer “zoned cleanings”.
The more time your prospect spends with you the more likely it is they will want a “return on their investment”!
Become the “go-to company” for an insurance adjuster or a commercial facility manager and they’ll stay with you forever.
Words make a difference. So sell commercial carpet cleaning smart by avoiding negative phrases like “contract”. What to use instead? Read on…