She wants me to “price match”! Help!

The “Great Recession” has made it “fashionable to haggle”! Here are some thoughts on how to handle value-conscious customers and the other “can you beat this price” shoppers that inevitably are going come your way.

Cautiously addressing the client in her home

A female home owner is VERY nervous with unknown technicians working in her inner sanctum. Be aware of the clients need for control of the situation and you will “clean up” in residential carpet cleaning!

TOP TEN List Idea #7: Pre-orient your client on how to spend more!

Remember, your clients can’t buy more if they don’t know! Steve shares some tips in #7 of his TOP TEN Ways to Make More Money From Each Job List …

How do I get started in contract commercial carpet cleaning?

A San Diego carpet cleaner has some equipment but lacks experience. Even more importantly he doesn’t have any JOBS! Steve shares how to sell commercial contract carpet cleaning …

The need to keep your carpet cleaning business “sailing forward” with sales!

Chuck loves sailboats and he loves business too! So it is only natural that he would draw parallels between the two in when teaching the opening day of Jon-Don’s Strategies for Success. For example, Chuck says that money and sales are the “wind” that not only move your business forward but even help keep it afloat …

“What can I do to pay the bills till my carpet cleaning business kicks in?”

In a perfect world your first clients would all be clamoring for clean carpets BEFORE you even open your doors for business. Surprise! It doesn’t work that way, as one slightly disillusioned Kansas City carpet cleaner is finding out …

Are you “sailing against the cash-flow wind” as a professional carpet cleaner?

As Chuck reflects on how the typical carpet cleaning or restoration business is much like a boat he focuses on your business wind- MONEY! No money? Then as a business you are “dead in the water”. A simple concept? Yes. But at times agonizingly difficult to implement. Read on for Chuck’s meditations …

Is there a down-side to the “Five Around” door hanger concept for carpet cleaners?

One California carpet cleaner wants to know if he could be sued in a house break-in where supposedly the thieves targeted the home after seeing the door hanger outside. Hmmm … good question! Where do you folks come up with this stuff! Steve takes the query and runs with it …