Drive safely to win more clients!
How’s your driving? Four tips to drive safely and win new cheerleaders for your company. Consider these points in your next company meeting!
safety
Avoid dangerous carbon monoxide poisoning
Develop a solid and consistent work routine that avoids carbon monoxide.
“Only the paranoid survive!” Learn to anticipate problems
Do you know how to anticipate problems? Knowing what needs to be changed is the first step to avoid potential dangers in your business success.
How to promote personal safety on the jobsite
This Personal Protection Inventory List gives each on-location tech their very own PPE bag and makes them accountable.
Protect your customer’s floors
Nothing introduces “bad feelings” faster than a technician who appears as it they don’t care. So show some respect to ALL your customer’s flooring!
Making your Photo ID badges even better!
Wearing a simple photo ID badge calms your first time client’s silent fears and is a great Moment of Truth. Now Steve weighs in on how to get even more traction out of ID badges!
How can I get rid of my “skating rink” floors?
This Atlanta based restaurant owner is (rightly) concerned about his slippery kitchen floor. Can he solve this safety issue before a lawsuit takes him under?
Cell phone use by janitorial employees?
A Portland janitorial service manager deals with the frustrating plague of techno-addiction. What is YOUR policy on cell phones and their usage in the field? Steve gives his preferred guidelines.
Parking your truck safely and efficiently
How you park your truck can make for faster work or expose you to real dangers. Steve shares a few tips to keep you safe, effective and healthy …
Do you have a personal “Disaster Plan”?
Steve is typing one-handed and is thankful he is still not “on the truck”. How about you? Can you clean carpet with one hand? If not, read on …
Did you know your carpet cleaning technicians are “addicts”?
You would never knowingly hire a heroin addict, would you? And yet you are allowing another equally insidious addiction to continue without trying to stamp it out. Steve shares one sure-fire (but very painful) “tough love” approach …
Why carpet is disappearing
How can a simple drink spill in the Denver airport turn into such a large mess?
A rant for your health
As a carpet cleaner you are invariably exposed to various “noxious substances”. Both from the cleaning agents we use AND the stuff you are taking out of the customer’s home. So WHY would you CHOOSE to expose your body to even worse products?
Fuel costs considerations
There is no way to beat the system… But we can adjust our habits to lessen the damage.