Why ‘full confession’ is always best …
There will always be unsolvable problems in your customer’s home or business. How can you avoid endless callbacks to “fix the unfixable”? Here’s a simple reminder …
technical cleaning skills
Keep your trucks clean and organized
Boost efficiency with clean and organized trucks/ techs. Here Steve offers 5 tips to make a difference right now!
Watch out for ‘internally ruptured’ hose faucets this spring!
Use this QuickTIP before your spring rush to avoid internal rupture faucet leaks that cause an “unpaid water damage loss” and very unhappy clients!
Surviving service vehicle winter driving
Your toughest winter problem? Driving on snow packed and icy roads! So pay attention to these safe winter driving for service vehicles reminders.
“What happens IF…?”
The single most important “working safety” rule is a simple one-size-fits-all question…
Avoiding the “silent killer”! (Carbon Monoxide)
Listen carefully here: Carbon Monoxide is a very real danger to you, your employees AND your customers.
Make the Cheerleader in ONE Minute (Or Less!)
Let’s see just how many great MOT’s we can create in the first minute with the client …
Implement a “Production Day Sheet”- Part Two
Make sure your Techs have the “specialized” tools they need for each job with a “load list”. Avoid those multiple trips back to the shop!
How to be more productive in water damage restoration setup
This Water Damage “Set-up List” organizes each trip out to the truck while still focusing on security and keeping a low profile.
How to improve your “set-up routine”
Find the right balance between efficiency and quality service by following a perfected set-up routine.
Less trips out to the van = more efficiency/money in your pocket!
“Save time and energy”. Countless gadgets and tools promise this now. This TIP uses a simple backpack to boost your work efficiency.
Drive safely to win more clients!
How’s your driving? Four tips to drive safely and win new cheerleaders for your company. Consider these points in your next company meeting!
Building Encapsulation Routes- Part 2 (Production)
It’s time to “make production”! Part 2 of this series on Encapsulation Route cleaning gives you step-by-step procedures plus logistics insights to make your encapsulation routes run on autopilot.
The Dirty Dozen Fabric Problems and How to Eliminate Them
Build a niche by specializing in fixing fine fabric problems. Are you ready for the lucrative world of fine fabric cleaning?
Pet Problems: I Smell Money!
Big Billy Yeadon shares how to increase your share of a $41,000,000,000.00 (that’s a whole lot of zeros!) market that many other cleaners are missing out on … the lucrative world of pet care.