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How to learn from customer complaints

quickfix-customer-feedback-phone-formatEach unhappy client is an “unpaid consultant” willing to help you “tune up” your company … for FREE!

Instead of gettong miffed and defensive when a complaint comes in, make the needed changes to avoid a similar problem in the future!

This Customer Concern Follow-up Sheet will salvage the customer while providing valuable feedback for your company.

Download “Customer Concern Follow-up Sheet” quickFIX-GENERAL-customer-concern-followup.pdf – Downloaded 1496 times – 212 KB

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