How to track your tech’s service performance

You know that providing superb “Value Added Service” is essential.

But how can you hold your techs “accountable” when you aren’t on-site with them?

This Customer Comment Card  is essential to recognize/reward your outstanding techs while correcting those who need help.

This Residential Comment Card lets your clients to praise your employees. (Great!) But this card also lets them tell you of any “service break-downs” in a “non-confrontational” manner. (Even better!)

Steve Toburen