Chuck is a very engaging instructor. This class can help anyone to put their company on the right, firm track. Steve is a raging expert on the Service Industry and Customer Service. By adding all of the VAS principles shared to our service circles and systems, I can see us doubling in 9 months. I would recommend it to anyone, even if they were a stone mason.
Wright Restoration Services
This class is very beneficial for new and even veterans in the business. I particularly enjoyed Chuck’s portions on Performance and Commission structure.
Mellon Certified Restoration
You guys gave me much more information that I expected. SFS teaches you how to run a successful company. This class is awesome. I would be happy to recommend this class to EVERYONE.
Worry Free Restoration
It is a good idea to get out of the office / off the truck and spend some time thinking and learning about good business practices. Chuck is like a fine wine, he just keeps getting better with age. Based on the information on Bill’s day on marketing we will be printing new business cards and expanding our Social Media efforts soon. Jon-Don is very fortunate to have Bill Yeadon. You’ve helped me to realize that I have been complacent and have to implement the advertising strategies I have learned here.
Cahill Maintenance Service
Chuck’s info is priceless! I am so glad to be back AGAIN! Different things apply to our company now than when I first came. Listening to what has and hasn’t worked for my fellow classmates was super valuable for me. Every time I attend SFS I am recharged to get back on track.
Burdicks Carpet & Upholstery Cleaning
SFS will help you run your business better!! Chuck was an awesome instructor! We highly recommend this class.
Elizabeth and Don Blest
The information on Day 1 will allow me to reduce my costs and increase efficiency immediately. SFS allows you to evaluate “how” you are operating your business. I think that we should all spread the word. If all my competition took this course the reputation of carpet cleaners would elevate greatly.
Creation Services Group
I highly recommend it for everyone.
Allaire Chem Dry
I can not see how this seminar could possibly be any better. The course really gives you a reality check. Show where to focus and why. Great Program. Thanks!!!
Custom Cleaning Maintenance Services
I was considering leaving the industry before Strategies. Steve has changed that! The lighting, temperature, sound, seating, transportation, food … everything was perfect. I am now the biggest cheerleader, every aspect is fantastic for large and small companies.
Heaven’s Best Carpet
Steve Toburen is truly an exceptional, top notch leader. Even though some material pertained to larger companies, the principles are the same for an owner/operator company such as mine. I feel TRULY prepared when the time comes to make the next step for my company. I now have a plan thanks to SFS and the priceless Jon-Don Team! Thanks. I’m a cheerleader for Jon-Don!
A. Colella Floor Covering
I came to this class due the referral of a past attendee. They said “it was life changing” and I have to agree. The instructors go deep into the information. Chuck is a great communicator and even better listener. I am very glad I attended.