The Customer Comes Second!

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bill_yeadonSFS instructor Bill Yeadon has researched the challenges of molding and motivating the typical “under 30″ employee so common in the cleaning and restoration industry.  Bill’s insights just may change how you deal with the “new generation” entering the workforce and make life easier for all concerned!

  • What does it really mean to value you workforce as your greatest asset?
  • How can companies bridge the generation gap between most managers/owners and Generations X/Y?
  • Techniques to recognize and effectively manage skills, talent and knowledge.
  • Lessons from big business in the art of motivating employees

These topics and others from Bill’s research is included in the following FREE download.  (The one-time-only registration takes less than 15 seconds.)

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Related posts:

  1. Ten Essential Strategies for Success in a Tough Economy
  2. 12 Secrets to Success in Carpet Cleaning
  3. Avoiding the Road In-Between
  4. A “Beauty Makeover” check list for your cleaning business

This post was written by:

Bill Yeadon - who has written 124 posts on Jon-Don's Strategies for Success- Marketing, Pricing and Management for Carpet Cleaning, Restoration, and Janitorial.

Bill started in the carpet cleaning business in 1976 as an owner/operator. He is a certified carpet inspector as well as an IICRC certified instructor. Currently, Bill is the director of Jon-Don’s education division.

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