I really enjoy the weekly SFS QuickTips you send out and they do work! I have recently purchased an additional business and while it’s not directly in the cleaning industry I am implementing a lot of the things that I learned at Strategies. SFS really is a great course for ANY service industry business! Thanks for all y’all do!
Here is something that I picked up on based on concepts I learned from SFS. At Christmas we sent a gift to our local supplier that we use for a lot of our paper goods. (The nearest Jon-Don is sadly 197 miles from my front door!) This local supplier is a great guy and I did it because I wanted to say thanks.
The next time I was by his location picking up some things the supplier said it was the first time in the 20 plus years he has been in business that a customer had done something for him! AMAZING! We already had a great relationship with this supplier and he refers us a good amount of work. However, now I KNOW when someone asks who to use in our service sector we will likely be getting a call!
It’s easy to forget to simply thank the people (suppliers, vendors, etc.) that we are cutting a check to at the end of each month. It is crucial to remember that these folks are “dovetailing” with a lot of people that we want to do business with ourselves!
Thank you again,
Zach Knight
So Simple Facility Service Solutions
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Another one of those “Why didn’t I think of that?” moments. Thanks for the idea, Zach. Might of not thought of it, but makes sense to implement this one!