The “I say … they do” myth (Part 2)
Regardless if you are speaking to senior managers, secretaries, technicians, or sales reps, they all need these 3 common elements when we ask them to do something new.
avoiding the bottleneck
Avoiding the “Chief Problem Solver” trap- Part I
So how many problems did you solve for your employees yesterday? A lot? Feeling pretty good about yourself? Chuck Violand says “shame on you” if you have become the Chief Problem Solver in your company …