FREE advice from people who aren’t carpet cleaners?

What can carpet cleaners learn from the “King of the Internet Bloggers”?  Seth Godin, who I believe to be the ultimate guru of the web, has just coralled more than 70 great authors to write an article for his new E-book What Matters Now. 2009 is done and we need to focus on how to go out and kick butt in 2010. That is what this book is all about and the best part is it is free to download and share with others.

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Leaving a void on the truck …

where-to-go

Steve,

We’ve been experiencing steady growth over the past 5 years.  Currently we are owner operated with one tech part time on the truck with the owner. (Me!) The other two days I am out on my working and networking.  My tech has been with us for 2 years and due to learning disabilities will never be able to be on a truck on his own or be a lead tech.  He’s a good worker, but will always only be a “helper/laborer” to a crew chief (which has been me up to this point) as he can’t write an invoice, up-sell etc.  We are on the edge of needing to have someone to take over my role on the truck and manage the daily jobs as I focus more on working on the business (manager?), rather then in it.  My question is when/how do I put in place another person…since I need to train and bring up to speed, but am not quite ready to add a full time person.  And what do I do with my current tech?

Worried in Portland

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