“Steve, why are my techs such pigs?”
A Nevada carpet cleaner is struggling with “don’t give a darn” employees. Steve shares how he solved the same problem in his company.
truck work crew
Capture your employee’s creative ideas
Wise entrepreneurs eagerly embrace advice and counsel- especially from their employees. So make it easy for your front-line technicians to share their insights.
One tech or two on carpet cleaning trucks?
Nothing (with the exception of how to price your work) will get carpet cleaners more agitated than the eternal question of one person versus two person crews. Steve explains why he came down somewhere in the middle …