Always be “on time”!
It is the little details (what we call positive “Moments of Truth” in SFS) that add-up when starting a business relationship.
punctuality
Success means being EXACTLY ‘on time’!
A great way to be different from your competition (and create an incredible Moment of Truth) is to knock on their door EXACTLY ON TIME!
Why (and how to) ask permission BEFORE “intruding”…
Good manners and common sense go a long way in making Cheerleaders. For example, know how to ask permission …
Punctuality implies not being too “early”…
It can be ohhh so tempting to be over zealous in jamming one more job into the morning or afternoon. Even if it means sacrificing true “punctuality”.
What message do you “telegraph” to your employees?
The next time you think you can put one over on your people with fast talk and elaborate excuses, think again.