How Mac W. Skiver found “Sawadee” at SFS!

Mac Skiver was starting out in carpet cleaning at 58! So he didn’t have 20 years to learn from the School of Hard Knocks. See how SFS brought Mac success AND the freedom to retire in just four short years!

How can I target the right age group for residential carpet cleaning?

A New York carpet cleaner poses a thorny question, “What is the average age of my customer”? In typical Steve Toburen fashion he takes the “long way around” before answering the original question. But Steve’s long-winded reply contains some great insights on the Emotional Dynamics of the home owner/technician relationship …